Toyota’s damage control… is it working?
Have you seen Toyota’s new ad campaign? It’s a slick little number designed to rebuild their brand reputation after a giant recall of over eight
February 9, 2010
Managing expectations
Here’s a little trick I learned from a consulting colleague about how to manage the expectations of yourself, your boss or your direct reports. You
February 3, 2010
The trouble with blindspots
Recently, I had a conversation with a client about the evils of 360 feedback (for the uninitiated, this is when you get feedback on your performance
January 26, 2010
Under the microscope with Stephen Harper
Ah, the joy’s of public leadership. Every trip you make gives people like me fodder for a blog. This one’s courtesy of our illustrious leader,
January 6, 2010
How to lose friends and alienate people
A key skill for any leader is the ability to build rapport with colleagues, clients and stakeholders. So, in an effort to help you get
January 4, 2010
The Tail of the Tiger
So, for all of you who’ve just made it back from being exiled on a desert island, here’s the catchup: Tiger Woods, golfer extraordinaire, crashed
December 3, 2009
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