behavioural interviews

The Golden Rule of Interviewing: Past behaviour predicts future

There’s no question that getting the right people on the proverbial bus (or mini van) is probably one of the most important jobs any leader will undertake.  One of the golden rules that one of my bosses shared with me about hiring was that past behaviour is a good predictor of future behaviour.  I wondered …

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Six lessons in how to interview… from the trenches

Skills and experience get you hired; attitude and behaviour get you fired.  That’s an oft quoted managerism that speaks to the importance of (in Jim Collins’ words) getting the right people on your bus.  Too often, we fall into the trap of using “gut” and surface first impressions (resume, how well the person interviews, rapport) to make …

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