Mentoring Matters #40: Sharmane Good

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Sharmane Good

Senior Vice President, Customer Care
Loyalty One

The Mentoring Matters question to our Executive Roundtable community member panel this month: “I’ve just taken on a new team and it’s filled with twenty-somethings. It’s my first time managing a group this young. I’ve heard that younger employees can be a challenge to manage. How can I get off on a good foot?”
“Don’t assume that there are “truths” about any generational cohort that will be a reflection of your new team members.”
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