communication tips for leaders

Dealing With Difficult People – Or how to be a conscious communicator

Dealing with difficult people is something that everyone does on a regular basis. Leaders, in particular, may find themselves trying to manage and motivate people that they find challenging. But what makes some people more challenging than others? People often ask me what type of behavior is the most difficult to deal with. The answer …

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Up your communication impact with David Grossman, The Grossman Group

I’ve said it before and I’ll say it again.  90% of problems that I see happening in the workplace typically boil down to some kind of communication issue.  Close to twenty years ago, I was introduced to the “fact” that when it comes to the impact of a communication message, only 7% of our message …

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